Store Policy
JLD Boutique Shipping & Return Policy
Shipping Policy
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Processing Time: Orders are processed within 2–3 business days
after payment is received (excluding weekends and holidays).
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Shipping Options: We offer standard and expedited shipping within
the United States. Rates are calculated at checkout.
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Delivery Time: Standard shipping typically takes 3–7 business days,
while expedited options vary based on the carrier.
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Order Tracking: Once your order has shipped, you will receive a
confirmation email with tracking information.
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Delays: JLD Boutique is not responsible for shipping delays caused
by the carrier, weather, or incorrect shipping information provided by
the customer.
Return & Exchange Policy
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Eligibility: Returns are accepted within 14 days of delivery for unused, unopened, and
original-condition items.
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Non-Returnable Items: For hygiene and safety reasons, hair care products that have
been opened or used are not eligible for return or exchange.
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Return Process:
1. Email us at info@jldboutique.com with your order number and reason for
return.
2. Once approved, you will receive return instructions.
3. Customers are responsible for return shipping costs unless the item was
damaged, defective, or incorrect.
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Refunds: Approved refunds will be issued to the original payment method within 7–10
business days of receiving the returned product.
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Exchanges: If you wish to exchange an item, please follow the return process and place
a new order for the replacement item.
Damaged or Incorrect Items
Damaged or Incorrect Items
If you receive a damaged or incorrect order, contact us within 48 hours of delivery at info@jldboutique.com
with photos of the product. We will promptly resolve the issue with a
replacement or refund.
JLD Boutique is committed to ensuring you have the best experience with our products and
services.
JLD Boutique – Terms & Conditions
Effective Date: September 10, 2025
Welcome to JLD Boutique. By accessing or using our website, purchasing our products, or
engaging with our services, you agree to comply with the following Terms & Conditions. Please
read carefully before making a purchase.
1. General Information
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JLD Boutique ("we, " "our, ” "us") operates as an online retailer specializing in natural hair
care products.
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By placing an order, you agree to these Terms & Conditions, our Privacy Policy, and our
Shipping & Return Policy.
2. Eligibility
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You must be at least 18 years old to make a purchase.
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By using our website, you represent that you have the legal authority to enter into this
agreement.
3. Orders & Payments
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All orders are subject to acceptance and product availability.
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Prices are listed in USD and are subject to change without notice.
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We accept payment via [insert accepted methods: credit/debit card, PayPal, etc.].
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We reserve the right to cancel any order suspected of fraud or unauthorized activity.
4. Shipping & Delivery
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Orders are processed within our stated Shipping Policy timelines.
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JLD Boutique is not responsible for delays or issues caused by carriers, weather
conditions, or incorrect shipping information provided by the customer.
5. Returns & Refunds
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Returns and exchanges are governed by our Shipping & Return Policy.
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Due to hygiene reasons, opened or used hair care products cannot be returned.
6. Product Use & Disclaimer
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Our products are designed to support natural hair care. Results may vary based on
individual hair types and usage.
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JLD Boutique is not liable for any allergic reactions, misuse of products, or outcomes not
aligned with individual expectations.
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Customers are encouraged to perform a patch test before using any product.
7. Intellectual Property
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All content on our website, including logos, images, product descriptions, and designs,
are the intellectual property of JLD Boutique.
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You may not copy, reproduce, distribute, or use our content without prior written consent.
8. Limitation of Liability
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JLD Boutique shall not be held liable for any indirect, incidental, or consequential
damages arising from the use or misuse of our products or website.
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Our total liability will not exceed the total amount paid for your order.
9. Privacy
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Your personal information is protected and used in accordance with our Privacy Policy.
10. Governing Law
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These Terms & Conditions are governed by the laws of Lakeworth, without regard to conflict of law principle Florida York,
11. We reserve the right to update or modify these Terms & Conditions at
any time.
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Updates will be posted on our website with the effective date. Continued use of our
website constitutes acceptance of the revised terms.
12. Contact Information
For questions about these Terms & Conditions, please contact us:
By purchasing from JLD Boutique, you acknowledge that you have read, understood,
and agreed to these Terms & Conditions.